Tuesday, June 21, 2011

Project Management - Best Practices

What is the need for Best practices in any line or discipline of work? We can always continue to do things the way we have been doing and not look for ways to excel, simplify and innovate. But do you think this approach will take you far and guarantee long term success...i think not...For this reason we have to follow some best practices in what we do....

Best practices are a step towards project success and away from failures....There are a multitude of reasons why projects may fail. Following are the 5 key areas that are the root cause of any project failure - Customer satisfaction, Project scope, costs, Project resources and Time allocation.

There are certain finer points that differentiate a Good project Manager from...well, a Project Manager. Whether you are a first time Project Manager or someone who lives and breathes projects 24 hours a day, it is always beneficial to be a part of that distinct group.

Again, these are some ideas that i have found useful based on my past experiences. You may have your own set of principles that you can follow. But the bottom line here is, have some underlying guidelines that will succinctly identify you from the other bees in a swarm.

Plan and prepare

They say you should never stop learning. Learning, inquisitiveness, curiosity is what distinguishes a successful person from others.
Before starting out on a project learn what you can about the project. Make sure you have a good enough background on the Company, department and the Project in general. Identify the key stakeholders, their view points and ideas - Hold meetings to do this. Some organizations have a predefined project execution and management methodology they want you to follow. In some cases, you have the flexibility to decide on what methodology suits best.
All this will not only help you in managing your Project, but will also help develop more confidence.


Just the right documentation
As you progress, you will find that all projects are not created equal. There may be some projects, organizations where it makes sense and is probably the organization culture to have truck loads of documentation which ultimately no one reads or if someone needs some information, rather than sifting through the whole lot of information and wasting time, is better off asking someone who already worked on this project or perhaps pave his/her own way.
Other projects may prefer less documentation due to reasons like - Project relevance, Management methodology, project scope, timelines etc

So identify the documentation needs based on your project and follow them as the case may be.

Communication
Communication is the key for project execution. A Project Manager who is a hands on person and does not focus on Communication is surely destined for failure. You definitely have to hone, sharpen and continuously develop your communication skills. Have all channels of communication open - Phone, email, face-to-face. Communicate top down, bottom up, sideways when on a project.
Importantly focus on your "soft skills", this is the area which which has the potential to build or break your career as a Project Manager.

 - Have a pre determined and defined communication protocol set and make sure you follow it.
 - Have regular meetings with stakeholders and all other parties involved in the project.
 - Have regular Team meetings to get as much feedback from them as possible. Understand their concerns, bottlenecks, help to remove any obstacles in their path.
 - Discuss one on one with customers on a regular basis to gauge their satisfaction level. Is there anything you think we can do better? Is there something that you feel needs to be changed? Do you have confidence in our delivery approach etc?
 - Have one on one meetings with your executives, understand their concerns and perpectives on project progress and delivery on a regular basis.
 - Reporting more to senior management is better than reporting less.

Regular updating your project plans, risk and issues plan
A good project manager never shies away from risk and issue management. It is an ongoing activity throughout the life of the project. Keep your eyes and ears open for risks associated to your project cost, schedule, scope, resources and quality.
Work on and assign your day to day issues to your team members, track and manage the status by frequent reporting. Work with the Team to help them resolve the issues. Update your risk, communication and project plan on a regular basis.


These are just some of the obvious things that are important in managing a project. Following these will make you more confident in leading and executing your project. All this does not guarantee a project's success but will atleast give you enough confidence that you have covered your bases.
I am sure you must be having a lot more tricks up your sleeve based on your own experiences that ensure your project successes.

No comments:

Post a Comment