Tuesday, June 14, 2011

Remote Project Management

We all know that Project success is dependant upon constant communication, interactions and coordinations between all parties so that project is successfully executed and all risks and issues are identified and therefore addressed, mitigated in a timely and correct manner.
Project Manager is one of the most integral part of a project who can make all the difference between a project success and failure based on his constant Team interactions, coordinations and negotiation skills.

Project Manager taken out of the loop even for a few days, leave alone working remotely, can cause lots of issues and problems. Client communications, risks identification, coordination activities everything will get impacted.He is like an orchestra conductor who makes sure that musicians play the right music according to the plan and the orchestra is conducted harmoniously and synchronously.

I have been on projects where i had to manage my Teams remotely i.e. the project was being executed from multiple geographies - Development was from India. The Business users were in the mid west and i was on the east coast. So how is all this possible if the project manager or the Teams involved are not co-located?
First of all, why would anyone want to manage a project remotely. There are numerous advantages of doing so.
1> Cost effectiveness
  - In today's world most organizations are focusing on cost budgeting, resource optimizations and operational efficiencies, while also maintaining the organizational business level needs
  .
2> More flexibility 
  - In terms of work hours, resource schedules and timings. Resources when working remotely have more control over their time and schedules and are therefore more efficient.
 
3> More Effective
  - By using well proven communication tools and techniques for project coordination, reporting and follow ups etc


Here are a few logical and proactive steps that will ensure your project is a success even though you are working remotely. This can be achieved by following 4 simple guidelines

1> Communication Plan
Have a clearly defined laid out weekly, monthly communication plan for stakeholder, team meetings. Have the Agenda clearly defined for these meeting so time is not wasted in going through unnecessary details.
    - Communication, communication, communication...this point cannot be stressed enough. When the project manager is remote, it is all the more necessary for the Team to be in sync and on the same page with the PM on every aspect and detail of the project. This can be achieved by having regular frequency meetings with the Team.


2> Remote access tools
Make sure you make use of remote sharing tools, voice and video conferencing facilities where applicable and possible.
    - There are a lot of tools available in the market today that can help you manage a project remotely and successfully. Tools like Video conferencing, Remote desktop sharing etc helps you have face to face conversations, share desktop sessions with Teams and have meaningful and productive interactions.
   
3> Meeting Frequency
Increase the frequency of communication with your team. Plan more get togethers and Team outings. Increase frequency of your customer calls
    - Being remote makes it all the more important to maintain and develop a healthy team rapport. For this, i will suggest, have frequent site visits to meet the teams, have lunches, outings together with the Team. The Team should not look at the project manager as a daily 9 PM - Channel 7 News broadcaster, but a project facilitator, Team Leader and motivator.


4> Management Reporting
Increase the frequency of your executive management reporting
    - Make no mistake here, out of sight is not out of mind, especially for the project sponsors and the C Level executives who are paying for the project. Make sure you have regular detailed and elaborate reporting. Let them know, build their confidence that even though you are remote you are aware and on top of things and issues.
   
All these steps will ensure not only project success but will also fetch you the brownie points of being an effective and proactive leader who can confidently get the job done remotely or not.

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